taotrooper: It's a polar bear dancing the hula; your argument is invalid (Watanuki / Aha!)
Kiri ☂ ([personal profile] taotrooper) wrote2007-10-13 06:58 pm
Entry tags:

Inquiries

1. Let's say someone in Europe buys an item on an online store located in Hong Kong. Since she doesn't mind the wait and her budget is TIGHT, she picks the cheapest shipping option, the one without tracking and insurance. Five months pass, and the fucking thing doesn't arrive, so it's safe to say it got lost somewhere. Again, she's not 100% sure because duh, no tracking. She really, really wants to own this item, by the way. Should she...?

a) Wait some more, just in the unlikely case it happens to arrive. (if chosen, say how long would YOU wait for it)
b) Just buy it again as soon as she can financially take that luxury again.
c) Just give up already. Paying twice for the same thing? Pfffft, idiot.

2. Is it true that VLC can play ANY DVD on your computer, no matter the region or if it's NTSC/PAL? Because I can think of a couple of stuff that I can only find in NTSC...

[identity profile] kirarakim.livejournal.com 2007-10-13 05:22 pm (UTC)(link)
Is there a way for you to contact the store or was a HK auction. Did they tell you a possible ship date?

Wre you already charged for the item? If it's on your credit card you can probably call up the credit card company and say you never received it and then order it again?
ext_387179: A sea turtle swimming (Kino / call me cute / me)

[identity profile] rainmage.livejournal.com 2007-10-13 05:29 pm (UTC)(link)
Estimated time was from a couple of days to 4-5 weeks DX

The thing is, they pretty much wash their hands as soon as the products leave their business. According to the TOS:

Any dates quoted by Seller for the delivery of Product(s) are estimates only and shall not form part of the contract. Seller aims to deliver promptly, however delays are occasionally inevitable due to unforeseen factors. Seller shall be under no liability for any delay or failure to deliver the Product(s) within the estimated delivery time.

I understand from above that I can't complain to them because it's not their fault? Or am I missing something?

[identity profile] kirarakim.livejournal.com 2007-10-13 05:52 pm (UTC)(link)
You might not be able to complain to them but perhaps the credit card company can take it off the bill since you never received the product. Just tell them the product wasn't sent and you can't get through to the seller or something (and I think at this point it was either not sent or it was lost.)

Or you could contact the seller to confirm if they actually did deliver it.

Although I am not sure if either of these things would work.
ext_387179: A sea turtle swimming (Waka / about to strike a pose)

[identity profile] rainmage.livejournal.com 2007-10-13 05:58 pm (UTC)(link)
...But I've already paid for it, and since it wasn't my credit card, I'd have to get my uncle to do the complaints. Too complicated.

The store emailed me the day it was shipped out.

[identity profile] kirarakim.livejournal.com 2007-10-13 06:07 pm (UTC)(link)
Ah then I don't know what type of advice to give. :(

I guess if it was something you really want then just order it again once you have enough money. Although it does suck to have to pay for it again.
ext_387179: A sea turtle swimming (Yamazaki's emperor penguin lie)

[identity profile] rainmage.livejournal.com 2007-10-13 06:56 pm (UTC)(link)
Thank you anyway ^_^

[identity profile] jlarinda.livejournal.com 2007-10-13 08:01 pm (UTC)(link)
What I understand there is that they're not responsible for the item taking forever to reach its destiny.

Five months is way too much - I think it doesn't cover 'failure to deliver' the item (it says failure to deliver within the estimated delivery time). I'd complain, there's nothing to lose anyway :/
ext_387179: A sea turtle swimming (Clow / First rate sorcerer)

[identity profile] rainmage.livejournal.com 2007-10-13 08:28 pm (UTC)(link)
The thing is, from their point of view there's no reason to think it's not just taking too long. I have no way to prove the package could be lost.

But in a month, when it's passed half a year, I might consider talking to them again :/ If it's no-go, then I'll probably buy it again...

[identity profile] hamsterfactor.livejournal.com 2007-10-13 06:43 pm (UTC)(link)
Ugh, that sucks so much. I think there's only one thing I've ordered through the internets and never arrived, and it was from one of those Japanese auctions, so I couldn't really do anything about it :(

There was this other time a long time ago in which a videogame arrived like 6-9 months after they shipped it to me, but it was just that time.

Otherwise, I don't know what I'd recommend. You could wait a little more and if it still doesn't arrive, think about how much you want the thing and order it again when you have the money? That's probably what I'd do, though I don't how long I'd wait...

And 2. I'd say the region thing depends on your DVD player, rather than the program you use? I always thought it didn't matter whether you used VLC or whatever, you needed either to download a region-killer program OR fix your DVD hardware so it plays all regions. I think. But alas, I don't use VLC, so I can't really say.

I use Power DVD combined with DVD Region Killer and it works for me.
ext_387179: A sea turtle swimming (Zashiki warashi / tears)

[identity profile] rainmage.livejournal.com 2007-10-13 06:54 pm (UTC)(link)
De verdad lo quería porque me iba de perlas para el shrine que quiero hacer ;_; Así que bueno, si para diciembre no ha llegado me lo planteo de nuevo.

Decía VLC porque me salió un par de veces al buscar en google soluciones. Mis DVD players (sin contar las compus) son uno portátil que no quiero arriesgarme a que me lo jodan, y uno normal (aunque ya obsoleto) de marca tan barata que no sale en las listas de hacks XD

Lo que es realmente extraño es que se supone que un DVD japonés no debería poderse ver en un sistema PAL, pero el único NTSC que tengo (la peli de HOLiC) la veo perfecta y sin problemas en todos mis DVDs y ordenadores O.o Por eso estoy medio convencida que los DVDs importados japoneses no me darán problemas. Un DVD americano, sin embargo, no lo sé. Pero entonces me quedo traquila si hay programas para quitar eso :D

[identity profile] hamsterfactor.livejournal.com 2007-10-13 09:09 pm (UTC)(link)
Yo jamás de los jamases he tenido ningún problema con DVDs japoneses, y tengo unos cuantos. Creo que las teles y los reproductores de DVDs de ahora son ya compatibles con el sistema NTSC y da igual.

Americanos está lo de la zona, pero con el programilla ese yo los puedo ver en el PC, y tengo un DVD home player de esos que regalan con el periódico (o casi) que es region-free y mi tele no tenía problema tampoco xD Lo único chungo que he visto por ahí es por ejemplo Zau que tiene un portátil Toshiba que no hay narices para conseguir quitarle la zona a los DVDs :(

[identity profile] x-reggg.livejournal.com 2007-10-14 03:04 am (UTC)(link)
i must say, hong kong has crap shipping :x hong kong post office isn't that bad, but if it's without the tracking? i have no idea....

where did you get it from? e-mail the store and yell at them. in english. i think 80% they'll send it again.

or i'll do it, if they have an actual store and i have the free time.